Monolit IT Sp. z o.o.
Warsztatowa street no.12, 81-341 Gdynia, Poland
tel. +48 58 763 30 00
tel. +48 58 763 30 10
e-mail: biuro@monolit-it.pl
Our proprietary HFC Monitoring solution helps telecommunications operators monitor network quality, detect issues more quickly and reduce the number of network failures.
Monitoring HFC and GPON network infrastructure is one of the key challenges facing telecommunications and cable television operators. The HFC Monitoring system enables faster detection of network anomalies, identification of the root causes of problems and recognition of early warning signs of potential failures before they affect the quality of services delivered to subscribers.
The solution supports the daily operations of network maintenance and support teams. Network Operations Centre (NOC) teams gain greater visibility into network infrastructure and can analyse issues more quickly. Field technicians receive information that helps them locate faults more efficiently, while Call Centre teams can verify subscriber reports more effectively and reduce the time required for diagnosis.
HFC Monitoring can also support sales activities. By analysing network and service parameters, operators can identify subscribers who may be eligible for an upgrade or expansion of their internet service packages.
As a result, telecommunications operators benefit from greater control over network quality, faster incident response, more efficient subscriber support and the ability to make better use of technical data in business operations.
Cost reduction and minimizing churn
Fast and efficient network monitoring
Constant QoS and CX monitoring
Precise problem tracking and quick failure recovery
Effective planning of network bandwidth growth
Minimizing unnecessary service visits